Reviews & Testimonials
Customer service is always our top priority! Here are some things our customers have said about our company and technicians
Committed to customer satisfaction
We had two garage door, motor, and track replacements completed by Affordable Overhead Door. The company was straight forward from the initial quote, estimated date to receive inventory to install, to showing up at the expected time to install. Everything went outstanding. After a week we encountered a technical issue with one of the doors operating on the wireless remote only, the wall panel was intermittent. An email later and they were back out here within a day or two to investigate and solve the issue. No fuss, not hassle, no concerns on my end. They tested each aspect of the system and identify the solution. I would recommend anyone looking for a reliable and honest process from start to finish consider reaching out to Affordable Overhead Door. Their commitment to your satisfaction on a project will leave no room for disappointment.
Dennis B , Swansea, MA , Mar 25, 2021
EXCELLENT service, HIGHLY recommend
RM , Fall River, MA , Dec 16, 2020
A+ experience - You will be happy too.
AOD showed up exactly on-time to replace my old garage door with a new insulated steel door that I had ordered a few weeks ago. The two installers showed up, spot on time and did a fantastic job - everything was exactly as described and the cost was precisely what was expected. Even when little things went wrong, the on-site team just handled it in stride - like the 60-year old 2x6 that the opener lag-bolted to decided to split - they replaced it with a new piece of lumber they had with them. They could have cut corners, but they certainly did the right thing there. Everything was done with care and pride of workmanship. The installers were professional and experienced - I would be happy to be a reference for their quality work and integrity. I tried to offer them coffee, cold waters - they had their own and did not need anything from me. They were polite, professional, friendly and competent. I wouldn't hesitate to recommend them to all of my friends and likely will!
Jay C , Somerset, MA , Jul 06, 2020
Great experience. Will definitely call them again if needed.
Christine M , East Providence, RI , Apr 30, 2020
Robert W , Warwick, RI , Feb 10, 2020
We couldn't be happier
My wife and I decided to replace our garage door which had been recently installed by the previous owners of our house. Believe me, it was a complete P.O.S. I wouldn't be surprised if I found that they did it themselves. We originally called Affordable Overhead Door to just have them come out and address some problems with the existing door. Out of curiosity, l inquired about the price of a total replacement. Now this isn't the first time that I've purchased an entirely new garage door from a quality business, so l expected to be quoted a fairly stout price. When the onsite service technician quoted the price, we decided to go ahead. The work was done today. The installation team arrived on time, installed the new equipment in a couple of hours and even programmed the remotes in our vehicles. Being disabled, they even took the time to make sure that the exterior keypad was located at the most convenient location for me. The door looks and operates just fantastic.
Anthony S , North Attleboro, MA , Jan 15, 2020
Excellent service and workmanship. I couldn't be happier with my new garage door.
Ellen R , Barrington, RI , Mar 26, 2019
I Love my new garage door and door opener, door looks GREAT the tech Scott was very prfessional,and polite and explaining everything did great job.recommend AOD. TO FRIENDS AND RELATIVES
Maria A , Cranston, RI , Oct 27, 2018
The door looks great! Please thank everyone for their willingness to brainstorm a solution to our dilemma. Fantastic work!
Sylvia S , Narragansett, RI , Jul 26, 2018
We love our new garage door! We are pleased with the installation and great service you gave us.
Gene and Cheryl G , Jamestown, RI , Aug 27, 2018
We had a door that was over 50 yrs old and it was time to change it. They came out for a measure and to present us with options as far as color, style, and other tech issues. The rep was informative, knowledgeable, and not aggressive. Once we decided, we sent in the deposit and a few weeks later, we had a new door. We love it. It is good looking and very quiet. The added feature of a phone app is just a cool convenience. We would highly recommend them.
Kenneth H , Providence, RI , Jun 18, 2018
Had both a new door and opener. Excellent service. Had trouble with opener and they returned within two days . Very happy with product and service.
Karen N , Pawtucket, RI , May 17, 2018
Very professional and seamless service
Scott Marble from Affordable Overhead Doors was professional and took all the extra time to explain the features and how to uses my new door opener. Like most people my time in valuable. He was on time and cleaned up completely when he was done, I will highly recommend Scott and Affordable Overhead Doors. Well done, William B.
William B , Barrington, RI , Apr 11, 2018
Fast-quality product-as well as installers
left request on Sunday eve installed new door opener within 24 hours ( during Nor'easter) terrific!
Mike M , Apr 03, 2018
Timely appt (w/i 2 days); professional service tech; quick repair! highly recommend.
James B , Warwick, RI , Mar 15, 2018
After the cold freeze this winter, our garage door would not go up completely. We called AOD as they had previously replaced springs and fixed our electric opener. They responded to my call in a timely manner and Travis determined that the door needed to be replaced. In the dead of winter he marked our order ASAP and in two weeks Travis and Chris installed a whole new system - new door and electric opener. They arrived on time and worked diligently in the cold. Their work was very neat - they replaced all the door vinyl molding and weather stripping and took time to instruct me on the use of the new opener. Everything looks and works great. I would definitely recommend Affordable Overhead Door.
Nancy M , Cranston, RI , Jan 31, 2018
Dear Affordable Overhead Door Staff,
Many thanks for your reliable repair today. Travis was totally professional and fixed the problem. I'll recommend you to others!
Judy S , Cranston, RI , Nov 06, 2017
Installation, quality and price just right!
I just want to tell how pleased I am with my door! Installation, quality and price just right! Your staff is great, Cayla in office and Armand who installed it, I am impressed as I knew I would be :) Thank you!
Liz S , Warwick, RI , Aug 31, 2017
Have had repair work done and very recently purchased two new garage doors. Very, very satisfied with the professionalism of the installers . The new garage doors and hardware were installed within 4 hours with no mess. The doors are awesome. Can't say enough about them or the company. I am very satisfied with myself that I picked the right garage door company to do the work I needed, and if I need repairs, I know they will be there to get it done promptly. Thank you. Very happy and satisfied customer.
Ida C , Bristol, RI , Apr 29, 2017
Travis is a great representative of your company and the value of your services.
Please allow us to offer many thanks for Travis' visit this morning in Cranston. It could not have been more timely, given his encounter with the rupturing spring.
The prompting of the postcard eventually prodded me to call for the appointment. We, and I'm sure Travis, are grateful for the existing safety cable. He did an excellent job in replacing all 4 springs and attachments, as well as performing routine maintenance.
Steven M , Cranston, RI , Jun 15, 2017
Job done professionally and on time.
Replaced two old wooden doors that had seen better days. Travis & Tom did a perfect installation of the new doors and openers, with clear explanations on operation, etc. Complete clean up as well, not even sawdust left behind. Highly recommend.
Ken M , North KIngstown, RI , Mar 08, 2017
A job well done!
Armand installed our door and was so professional and polite. He was very good at explaining everything and did a great job including cleanup. A job well done, he is an asset to your company. We were very satisfied with the overall experience and would recommend to our friends and family!
Frank P , East Providence, RI , Feb 25, 2017
Armand was the technician , he was very polite professional and knowledgeable. From the initial sales call to the install he was there when he said he was going to be there and returned calls promptly. Upon installation the product was great and Armand took great pride in ensuring things were to his standards , such as the finish trim pieces and the overall install of the door. In my opinion he went above and beyond to make sure it was done right. You guys have a very conscientious employee in Armand . Couldn't be more satisfied with entire process. Thank you
Gregg B , Cranston, RI , Jan 31, 2017
Awesome business to deal with. Fast, friendly, professional and reliable. I highly recommend. Great price, great service. Thank you Armand and Cayla for all your help!
Susan C , West Warwick, RI , Jan 18, 2017
Would recommend to friends and neighbors
Mr. Armand Bessette came to my home to assess current garage door opener, a LiftMaster I had for 25 years. the circuit board failed. He was honest and said i may be able to find a replacement online but AOD could not get one from distributor. I read about how nice the new belt drive units were and had Mr. Bessette install a LiftMaster 8557. He did a nice job at a fair price. He was neat and thoroughly explained how the new unit worked. Would recommend to friends and neighbors.
William N , Warren, RI , Jan 15, 2017
Timely, Courteous, Neat and Professional
The wood frames on my old "Contractor Special" garage doors were rotting. The warped pressboard panels and single-pane glass offered little-to-no insulation to the garage space located directly below my bedroom. Travis arrived (right on time) for my initial consultation, discussed options with me and, most importantly, LISTENED to exactly what I wanted. Travis was able to give me a replacement quote that day. Once the doors arrived Armand showed up (right on time, on the day I requested) to do the installation. Neat, professional and FAST! The new, insulated doors seal up nice and tight, move quietly and look awesome - they transformed the exterior of my home! The factory paint was an exact color match to my homes' unusual exterior color. All my calls and emails were promptly answered by Cayla who kept me informed and arranged the installation. Overall excellent experience! This is what these guys do every day.
Pete S , Attleboro, MA , Dec 11, 2016
Very Good Experience
We had a carriage style door with opener installed a couple of months ago and they work and look great. Everyone I dealt with was very professional. We would recommend this company to everyone looking to replace their garage door
Michael H , Warwick, RI , Dec 10, 2016
Gary P , Pawtucket, RI , Oct 27, 2016
Excellence Deserves Recognition!
The Quality of the installation, the incredibly short response time when you need them, the high caliber personnel. Superlatives are the only words that I can think of. I hit the guide rail with my truck, called them at noon,after trying to fix it myself. They were here at two PM after assisting two prior customers. They repaired the original damage, and the mess I made in my own attempt to repair it, and were done before three PM. Two talented, personable, gentleman. A rare find in this day and age. I recommend this company unequivocally, they excel in every way !
Daniel W , North Kingstown, RI , Nov 08, 2016
Could not be more pleased.
Just had my new garage door installed and I could not be happier. It looks great and works better than my last door (65 years old). Old door never opened all the way because of an obstruction that had to stay where it was. This was no problem for Armand who installed the door. He was able to work around the obstruction and installed the door so it opened all the way up. He was a true professional who took the time to do things right. I would highly reccomend A.O.D. to anyone looking for a new garage door.
Edward S , Cranston, RI , Aug 17, 2016
Our existing garage door, had finally shown it's age (66 years). We contacted several companies. AOD quickly returned our call, and set up an appointment. Travis came to our home. Prompt, professional, and respectful, he offered us several options to consider. His assessment on our new door, came with out any pressure. The new door was installed today by Travis. His workmanship was wonderful! Again, polite and professional. From start to finish, whether by phone or the technician, this was an exceptional experience!
John M , Pawtucket, RI , Aug 12, 2016
Great Service...Great Product. Thank you!
Armand Bessette came out to our home because of a garage door problem we were having. He was very thorough in trying to fix our problem. It turned out that to correctly fix the problem on our 29 year old door it would have cost much more than what the door was worth. Armand showed a brochure to us and we loved the carriage house style. An error was made initially in ordering the doors, but Armand quickly took the situation over and personally ordered what we wanted and within a week we had both doors delivered and installed. Great Service...Great Product. Thank you.
Gil E , East Providence, RI , Jun 23, 2016
I called AOD to tell them I needed to replace a broken spring on one of my garage doors. Michael arrived the next day and immediately went to work. Since these springs were 54 years old, he replaced four of them with new cables and safty cables to prevent a spring from causing damage or injury (such as the one I had let go and almost hit me). Very professional worker. Price was right. I am so satisfied with the work and professionalism that I am planning to replace the two 54 year old doors.
Ida C , Bristol, RI , Mar 11, 2016
Excellent Service, Fast, and Professional
AOD came out to our house on a Saturday and replaced pulleys cables, and springs which had broken the night before on our very old overhead garage door. We were able to buy a second remote at the same time. He comes prepared with a well-stocked van with parts for all models. Everything was fixed and running smoothly in less than an hour. Very accommodating and professional. When the need arisse, we will definitely use AOD again!
Richard R. , Smithfield, RI , Oct 25, 2015
Travis installed the door several years ago and has been here three times for service ormaintenance calls. He's knowledgeable, professional, & courteous. H's one low key guy; hey, I wasn't looking for a comedy routine.
Larry O , Providence , Oct 15, 2015
Fast, effective and safe
I have used AOD for years. They have installed a new door, new door openers and springs in multiple homes. I almost always get same day service even if I do not require it. Travis and Pat came today and as usual...excellent. They explain what is happening, how much it will cost, fix it and get out. They are trustworthy.
LB , East Greenwich, RI , Oct 01, 2015
Thank you to Armand for his professionalism and knowledge. He is a true expert and is an asset to your company.
Mary Ann H , Warwick, RI , Jul 14, 2015
I couldn't be happier with the quality of the garage door. Travis did a great job installing it by himself. He was professional and answered all of the questions I had. He let me know exactly what to use to lubricate the door with and how often. Will definitely recommend AOD to friends and family.
Michael C , Warwick, RI , Jul 10, 2015
AOD came by the same day I called and Armand took the time to explain why replacing the 40 yr old door and opener made more sense than repairing it. Armand and Pat arrived when promised and completed the installation in about 3 hrs. I am please with the quality of the installation and professionalism of the installers.
Frank A , Lincoln, RI , Jun 22, 2015
Pleasure to deal with. called at 7:30 in the morning and spoke with Paula who was pleasant, responsive and knowledgeable. said would have a tech on site to repair door between 11 and 12 that day. Armand arrived at 11, diagnosed the problem and showed me the issue. Had to replace door opener which he did in an efficient and professional fashion. Armand knows his stuff! Explained the operation of the new unit, programmed the remote to the auto homelink, cleaned the area all in an hour. Would not hesitate recommending these folks to anyone. Go to company for me. outstanding service. sets the standard.
Paul O , East Greenwich, RI , Jun 17, 2015
Armand Bessette arrived on time and did an excellent job replacing my garage door motor. He took his time and explained all items he replaced. Outstanding job!
Steven F , Coventry, RI , Jun 08, 2015
You are great!
I just wanted to take a moment to thank you for your prompt and courteous service this past month while my garage door was having issues. I don’t want to jinx things but so far so good. You are great!
Nora S , Barrington, RI , Jan 14, 2014
Thank you very much for coming so quick.
Paul X , Attleboro, MA , Dec 28, 2013
Your customer forever!
Thank you for sending me Scott! He was so thoughtful... I will be your customer forever!
Pat X , Barrington, RI , Apr 09, 2013
Excellent work by Armand and his partner. Fast and efficient installation. All around great experience with AOD
Dee U , Plainville, MA , Aug 22, 2015
In the middle of a death in the family, when garage door breaks. Armand and Pat showed up on time, diagnosed and fixed the problem quickly. They took a look at other parts and noted what I should keep an eye on. If only more companieshad great service like this. Awesome.
Steve G , Seekonk, MA , Aug 22, 2015
Armand and his associate did a wonderful job replacing our old garage door. Very profrssional. Would recommend them to anyone.
Richard M , Riverside, RI , Oct 07, 2015
Travis Rogers technician
Prompt service and quality work. Travis was very professional and my broken spring was custom made on site. Great experience.
Kathy G , Lincoln, RI , Jul 29, 2015
Professional, efficient, knowledgeable. Workcompleted on time and as promised.
Rick G , Rumford, RI , Jul 07, 2015
Fast & Reliable!
Thank you for always being so fast and reliable!
Susan T , Barrington, RI , Oct 11, 2013
Your customer forever!
I wanted to take the time to praise one of youremployees. His name is Armand. He was dispatched to my house yesterday to fix my garage door springs. His professionalism, understanding of technical skills concerning my overhead doors was incredible. The door wasserviced beyond my expectations. He also made an extra effortto secure a track which had been loose for 20 years. He said he would take care in securing a centerhinge, which other companies missed over the years. I smiled and thought he is a good salesman as well. He did a great job and wanted to let the management know.
Johnathan G , Barrington, RI , May 14, 2013
fixing my garage door
Thank you for fixing my garage door.
Ruth L , Attleboro, MA , Jul 31, 2013
Thank you for your repair work.
Kempson management , Atleboro, MA , May 14, 2013